双语字幕
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于是,我就正式推出了,头几天就获得了大约200名付费订阅者。
And so, yeah, I launched it, and I got about 200 paid subscribers in the first couple of days.
然后第一个月就增长到了400多人,而且持续在增加。
And then I got up to about 400 something in the first month and and just kept growing.
您正在收听《与内森·拉特克的对话》节目。
You are listening to Conversations with Nathan Latke.
如果您听到这段内容,说明您目前尚未订阅我们的会员专享频道。
Now if you're hearing this, it means you're not currently on our subscriber feed.
订阅请前往getlatke.com。
To subscribe, go to getlatke.com.
订阅后您就不会再听到这类广告了。
When you subscribe, you won't hear ads like this one.
您将获得完整访谈内容。
You'll get the full interviews.
现在您听到的只是访谈片段。
Right now, you're only hearing partial interviews.
你将提前三周获得与创始人、思想家和有趣人物的访谈,比如在袁征带领Zoom上市前18个月的专访。
And you'll get interviews three weeks earlier from founders, thinkers, and people I find interesting, like Eric Wan eighteen months before he took Zoom public.
我们让它增长得更快了。
We got it to grow faster.
过去几年最低也有100%的增长率。
Minimum is 100% over the past several years.
还有像QuestionPro的Vivek这样白手起家的创始人。
Or bootstrap founders like Vivek of QuestionPro.
我创办公司时,融资并不流行。
When I started the company, it was not cool to raise.
或是Looker CEO弗兰克·比恩在被谷歌以26亿美元收购公司前的访谈。
Or Looker CEO Frank Bean before Google acquired his company for $2,600,000,000.
我们希望看到真正普及的数据文化,其他一切都会随之而来。
We wanna see a real pervasive data culture, and then the rest flows behind that.
如需订阅,请访问gitlatke.com。
If you'd like to subscribe, go to gitlatke.com.
在那里,你会发现一个私密RSS订阅源,可以添加到您常用的播客收听工具中,以及其他仅限订阅者享用的内容。
There, you'll find a private RSS feed that you can add to your favorite podcast listening tool along with other subscriber only content.
听着,我绝不希望金钱成为你无法收听节目的障碍。
Now look, I never want money to be the reason you can't listen to episodes.
在结算页面,你会看到一个申请免费访问的选项。
On the checkout page, you'll see an option to request free access.
我会无条件批准所有这类请求,无需任何解释。
I grant 100% of those requests, no questions asked.
嘿,大家好。
Hey, guys.
今天的嘉宾是莱尼·里奇茨基。
My guest today is Lenny Richitsky.
如果你没听说过他,说明你还没用Substack。
If you haven't heard of him, you are not on Substack.
他撰写的产品与增长通讯是最受欢迎的时事通讯之一,此前他曾在Airbnb工作并创办过自己的初创公司。
He writes one of the most popular newsletters on product and growth coming from Airbnb and his own startup before that.
他言行一致。
He walks the walk and talks the talk.
莱尼,准备好带我们登顶了吗?
Lenny, you ready to take us to the top?
谢了,老兄。
Thanks, man.
我准备好了。
I am.
当然。
You bet.
你不太擅长接受赞美。
You're not good with compliments.
我注意到当我谈论你的成就时,你会不自觉地前后摇晃。
I see you're like you rock back and forth when I talk about your success.
你很擅长解读肢体语言。
You're good at reading body language.
我不是个谦虚的人。
I'm not I'm a humble person.
好吧,我会尽量少说恭维话,但我确实希望人们能向你学习并收听完整期节目。
Well, I'll try and stay away from too many compliments but I do want people to learn from you and listen to the whole episode.
所以我不想埋没重点。
So I don't wanna bury the lead.
你已经在Substack上推出了付费通讯。
You've launched a paid newsletter on Substack.
目前你总共有多少免费读者,其中有多少已转为付费?
How many total free readers do you have today and how many have converted to paid?
我现在大约有45,000名免费读者,付费用户大概在三千三百左右。
I'm at about 45,000 free and about thirty thirty three hundred paid at this point.
嗯。
Mhmm.
按我的计算——如果我的研究和数学没错的话——这相当于年收入大约36万美元?
And that equates, I believe if my math is correct, my research is right, somewhere around $360,000 in terms of annual run rate?
我不公开我的收入,但大概就是那个数字。
I don't share my revenue but it's something like that.
莱尼停止了分享。
Lenny stopped.
2020年5月,你发了一条推文,显示有13,000名免费用户,4.86美元付费用户,以及56,000美元的总年度经常性收入。
May 2020, you put a tweet out, 13,000 free, $4.86 paid, and 56 k in gross AR.
你为什么停止分享收入情况了?
Why'd you stop sharing the revenue side?
说实话,我觉得自己不再是那种人们会为之加油的初出茅庐者了。
Honestly, I feel like there's a point at which I stopped becoming kinda like the guy you're rooting for in the younger dog.
我就想,这家伙怎么赚这么多钱?
And I just like, man, why is this guy making so much?
所以老实说,我现在尽量避免提具体金额。
So I honestly, I try to avoid the the dollar figure at this point.
你觉得保持'弱势者'形象是个很大的优势吗?
Do you think that's a big advantage, the underdog?
我觉得有人支持你是件好事。
I think one people rooting for you.
这算不上什么优势。
It's not so much advantage.
只是感觉还不错。
It just kinda feels nice.
哦,哇。
Oh, wow.
看看这家伙的表现。
Look at this guy go.
作为一个大新闻编辑,还能制造出支持你的群众吗?
Can you be a big news editor and still manufacture folks rooting for you?
当然可以。
Absolutely.
我不知道。
I don't know.
本·汤普森。
Ben Thompson.
我相信人们会支持那个家伙。
I'm sure people root for that guy.
就像现在Substack平台顶部的希瑟·考克斯·理查森女士,我就很支持她。
Like the the lady that's at the top of Substack right now, Heather Cox Richardson, I'm rooting for her.
她正在
She's making
超过百万次。
over Part a million time.
太疯狂了。
It's crazy.
是啊。
Yeah.
兼职。
Part time.
是啊。
Yeah.
太疯狂了。
Wild.
没错。
Yeah.
在我继续了解你的经历之前,让我先问你一个关于Substack的问题。
Let me get one let me get one question to you on Substack before I go back and get more of your history.
因为你的业务在Substack上名列前茅。
If you were because your I mean, your business is on top of Substack.
如果你现在是Substack的首席产品经理,一年后的Substack产品会是什么样子?
If you were leading, if you were the lead PM at Substack, what does the Substack product look like a year from now?
老实说,我最近和Substack团队讨论过这个问题,这确实是个重大挑战。
I I've been talking with the Substack guys a little bit about this honestly, and it's it's a big challenge.
某种程度上,平台抽成会变得很高,说实话我也不知道解决方案是什么。
At some point, the fees end up being a lot, and I don't know what the answer is to be honest.
我认为他们基本上有两个选择。
I think they basically have two options.
一个是深入挖掘,让这笔费用物有所值,因为他们能直接帮你赚更多钱。
One is drive in and make it such that it's well worth paying this fee because they're making you more money directly.
另一个是大幅降低我的工作难度。
The other is make it a lot easier for me to do this job.
所以提供大量工具、支持和其他资源,让我在其他地方无法获得这些,从而抵消成本。
So provide tons of tooling and support and other things where I just can't get that anywhere else and it makes up for the costs.
老实说,我也不知道我会怎么做。
And I honestly don't know what I would do.
这是个艰难的处境,但我持乐观态度。
It's a it's a tough place to be, but but I'm bullish.
我是铁杆粉丝。
I'm the big I'm the big fan.
你觉得Substack是否拥有真正可防御的竞争壁垒?
Do you feel like Substack has a real sort of defensible moat?
我是说,像ConvertKit和Nathan Berry这样的竞争对手能否推出类似服务真正与Substack竞争,还是说Substack的网络效应护城河太深了?
I mean, can someone else like ConvertKit and Nathan Berry launch something and really compete with Substack or do they have too much of a moat network effects?
不知道是否真的有人拥有护城河。
Don't know if anyone really has a moat.
有趣的是他们的卖点是你可以随时加入随时离开,这对我这样的人特别有吸引力——因为尝试一下没有任何损失。
What's interesting is their pitch is you can come and you can leave anytime you want, which works really well for people like me that join because there's no reason not to try it.
但反过来说,人们也确实可以随时离开。
But then the downside is people can leave anytime they want.
所以理论上没人真正拥有护城河,但他们确实抓住了人们的想象力,能在Substack上发文本身就是件很酷的事。
And so so nobody really has a moat in theory, but they've definitely captured people's imagination, and it's kind of a cool thing to be on Substack.
不知道这种状态能持续多久。
I don't know how long that lasts.
就目前而言,我在那里很开心。
And for now, I'm really happy there.
所以各位,
So guys,
接下来的十分钟你会很享受的。
you're gonna enjoy the next ten minutes.
你大概了解了Lenny现在的状况,但这一切其实要追溯到2010、2011年,他创办的第一家公司LocalMind。
You sort of got a sense of where Lenny is today, but it all started really back in 2010, 2011 with one of his first companies called LocalMind.
Lenny,LocalMind背后的创意是什么?
Lenny, what was the idea behind LocalMind?
LocalMind诞生于签到功能还很酷的年代。
LocalMind was built back in the day when check ins were really cool.
Foursquare、Goala和Facebook。
Foursquare and Goala and Facebook.
我们的做法是基于它们的数据平台,让你可以和全球任何地方的签到用户交流,了解他们所在地的实时动态。
So what we did is we sat on top of their data and allowed you to talk to people that are checked in anywhere in the world to find out what's happening, where they're at.
比如你正考虑去某家酒吧,可以问'这家酒吧现在热闹吗?'
So if you're thinking about going out to a bar, hey, is this bar fun right now?
如果你打算去演唱会现场,也能实时了解那里的情况。
If you're thinking about going to a concert, what's happening there right now?
或者今天的特色菜是什么?
Or what's the special of the day?
所以它叫Local Mind,理念是让你无论想去哪里都能获得当地的实时信息。我们运营了大约一年半,筹集了一些资金,搬到旧金山,后来公司被Airbnb收购,这也是我加入Airbnb的契机。
So it's called Local Mind and the idea is to give you this local mind anywhere you're thinking about going to and ran it for about a year and a half, raised some money, moved to San Francisco, and then sold the company to Airbnb, which is how I joined Airbnb.
你们为这家公司筹集了多少资金?
How much did you raise for the company?
总共只筹了大约60万美元。
Only about 600 k total.
嗯。
Mhmm.
你们本可以自筹资金运营吗?
Could you have bootstrapped it?
可以。
Yes.
但回头来看,这本来就不是那种能靠自筹资金做成的公司。
But looking back, it's not the kind of company that would have worked really.
所以实际上并没有真正的商业模式,签到功能也逐渐消失了。
So there's no real business model and check ins kind of died away.
因此我认为,无论我们采取什么路径,这个项目都不会成功。
And so it wouldn't have worked no matter what path we took, I think.
是的。
Yep.
现在这个问题会让你更兴奋——如果你对我之前的称赞感到兴奋的话——但那次被Airbnb收购更像是人才收购,还是对你来说真正实现了财务自由,让你可以专注于Airbnb的工作,余生都无需为金钱担忧?
Now you're really gonna rock with this question if you rocked on my first compliment I gave you, but was that acquisition with Airbnb sort of more of an acquihire or was it really a freeing financial moment for you where you could really focus on Airbnb, have no financial worries the rest of your life?
当时我们的主要投资者认为这是个非常糟糕的交易,因为全是股票支付,在他们眼中这笔交易价值不高。
So at the time, our investors, our lead investor thought it was a terrible, terrible deal because it was all stock and the value equated to not that much in their eyes.
我们向他们推销的观点是:这股票未来价值会远超现在,尤其是远超过4.09美元估值所显示的价值。
And our pitch to them was this is gonna be worth a lot more than it is now and especially a lot more than the $4.00 9 a valuation is telling you it's worth.
回过头看,我们当时的判断非常正确,结果也很圆满。
And looking back, we were very right and worked out well.
我很高兴我们做了那个决定,因为就像我说的,我不认为那个初创公司能独立发展成功。
And I'm very happy we made that decision because like I said, I don't think the startup would have worked out.
投资者们还持有Airbnb的股票吗?
Did the investors hold on to the Airbnb?
听起来你现在还持有Airbnb的股票。
It sounds like you held on to Airbnb I think today.
是的。
Yeah.
从某种意义上说,他们不得不持有。
They're in a sense, were they had to.
当时二级市场并不活跃。
There's not much of a secondary market Oh.
这是被允许的。
That was allowed.
没错。
Yeah.
快进到今天,股市收盘时Airbnb的市值达到了850亿美元。
Fast forward, the market closed today and Airbnb is at a $85,000,000,000 market cap.
所以你看到了他们没看到的东西。
So you saw something they didn't.
你在Airbnb待了多久?
How long did you stay at Airbnb?
七年。
Seven years.
七年。
Seven years.
好的。
Okay.
所以我现在想说的是,这非常罕见。
And so what I wanna get to now is it's very rare.
如果你在那里待了七年,你离开时多大年纪?
If you were there for seven years, how old were you when you left?
我那时多大?
How old was I?
嗯,大概三十六岁左右。
Well, thirty thirty six ish.
好的。
Okay.
那你现在差不多37、38岁?
So you're like 37, 38 today?
39岁。
39.
三十九岁。
Thirty nine.
三十七岁。
Thirty seven.
是的。
Yeah.
所以
So
发生什么事了?
what happened?
既然你能看到内部数据指标,我猜你现在是坐在一艘火箭飞船上。
Because you're sitting on a I assume you see internal metrics, you know you're sitting on a rocket ship.
你要放弃一份高薪工作。
You're giving up a big salary.
是什么促使你决定说‘你知道吗’?
What was the catalyst that got you to say, you know what?
留下来的机会成本太高了。
The opportunity cost is too high to stay.
我需要离开,腾出空间去创造新事物。
I need to leave and create space to invent something new.
说实话,那是一种非常本能的、非理性的感觉。
Honestly, was a very visceral kind of a non rational feeling.
我休了个长假,在那里工作了七年,休息了一段时间后回来,突然觉得像醒酒了一样,就是准备好迎接新事物了。
I went on a sabbatical, I was there seven years, took some time off, came back and I just felt like the Kool Aid had worn off and I was just ready for something new.
我回来后,发现这里已经不再有我之前那种能量和动力了。
I just came back and it just didn't have the same energy and drive that I had before that.
然后我又花了一个月时间,通过与其他团队和领导交谈,理性地探索是否有不同的角色或其他机会,但最终感觉现在就是离开的时候。
And then I spent another month rationally kind of getting there by talking to other teams and leaders to see if there was a different role or another opportunity, but it just kind of felt like naturally this is the time to go.
实际上我离职时并没有具体计划。
And I didn't actually have a plan when I left.
我只是想,顺其自然看看会发生什么。
I was just, I'm just going to see what happens.
我打算给自己六个月的时间去探索。
I'm going give myself six months to explore.
结果我花了一年时间才确定这就是我想走的道路。
And it ended up taking me a year to figure out this is the path I want to go down.
莱尼,我们该如何鼓励更多人这样做?
Lenny, how do we encourage more people to do that?
很多人不知道如何让自己的心态达到这种状态——虽然不清楚具体要做什么,但知道生活中有六个月的缓冲期来维持开销。
There's a lot of people that don't know how to get their mind in a place to just say, I don't know what I'm gonna do, but I have six months of runway in my life, cover my expenses.
我打算先放空自己一段时间。
I'm just gonna go be in an empty space for a while.
我们该如何鼓励这种行为?
How do we encourage that?
关键在于要有这段缓冲期。
The key is having that runway.
很多人没这么幸运能拥有这种条件。
A lot of people aren't fortunate to have that.
我当时有积蓄,我的做法是做好预算——六个月,这是我零收入状态下的生活成本。
So I had savings where I could, the way I did it is I just budgeted, okay, six months, here's how much it's going to cost me to live with no income.
我会把这笔钱单独留出来,作为这段自我探索期的专项资金。
I'm just going to set that aside and that's going to be my cost for this time that I'm going give myself.
光是做到这点就让我安心不少。
And that alone made me feel a lot more comfortable.
放弃薪水去投资完全是另一回事,但总有一天要停止这种状态,毕竟钱是赚不完的。
Giving up the salary and investing, that's a whole different story, but at some point that has to end, like it never ends.
在科技公司工作的话,总会有更多的薪资可以用于投资。
There's always going to be more salary investing if you're at a tech company.
所以很大程度上,我当时就是准备好要放手一搏了。
So a lot of it was just, I was just like ready to take a leap.
我有积蓄给自己一个机会,但从没想过会在那里待上七年。
I had savings to give myself a chance and I never thought I'd be there seven years.
所以后来就有点像是,好吧,七年过去了我怎么还在这儿?
So was kind of this like, okay, what the hell am I still doing here seven years later?
我可能想再创办一家公司或做点别的什么。
I probably want to start another company or do something else.
直接干就完了。
Let's just do it.
莱尼,创造缓冲期有两种方式。
And Lenny, there's two ways to create runway.
一种是量入为出,减少开支。
One is to live below your means, decrease your expenses.
另一种方式是增加储蓄,建立更大的现金储备。
The other is to save more and just build a bigger cash cushion.
你选择了哪一种?
Which one did you choose?
是其中一种还是另一种?
Was there one or the other?
主要是储蓄,存够钱然后告诉自己,好吧,这个金额,如果我按现在的开销速度,不做任何改变,我也能接受。
It was mostly saving, saving enough and just kind of saying, okay, this dollar amount, if I spend at the current rate, if I do nothing different, I'm comfortable with that.
嗯。
Mhmm.
能不能了解一下你离开爱彼迎时大约37岁左右的生活状况?
And can we get a sense like getting your life a little bit when you were, I guess, 37 ish leaving Airbnb?
你当时住在旧金山。
You were living in San Francisco.
对吗?
Correct?
是的。
Yeah.
那么,你方便分享一下那时候你每月生活开支的大概范围吗?
So, I mean, are you comfortable sharing a range of what your like life expense expenses were like per month back in those days?
我的做法是直接预留了10万美元。
So so the way I did it is I just set aside a 100 k.
这10万美元可以用于生活开支和业务支出。
Here's a 100 k that I can burn through both life expenses and also business expenses.
这就是我对自己的投资。
And that was my investment in myself.
好的。
Okay.
所以休假回来后,精力下降,存了六个月的钱就离职了。
So sabbatical, you come back, lower energy, savings of six months, you leave.
然后呢?
Then what?
是什么促使你在2019年5月开始撰写这第一篇内容?
What prompted you to start writing this first piece of content back in, I guess it was May 2019?
是的。
Yeah.
我最初的计划是创办一家公司。
So I was my initial plan was start a company.
那是A计划。
That was plan a.
B计划可能是加入一家公司。
Plan b was like maybe join a company.
C计划是加入一家大公司。
Plan c was join a big company.
在我探索创业公司的同时,我也开始思考我从Airbnb的经历中学到了什么,以便能将这些经验带入我正在考虑创办的新公司。
And so as I was exploring startups, I also started thinking about what did I learn from my time at Airbnb so that I can take that into this new company that I'm thinking about starting.
于是我开始把这些想法写下来,最终形成了我觉得有趣的这七点内容。
And so I started writing them down and it ended up being these kind of seven things that I thought were interesting.
正如老话说的那样,我最终把它写成了一篇Medium文章,就是为了分享出去,让人们从中获得价值。
And as the cliche goes, I ended up turning it into a Medium post just to kind of put it out there to make it valuable for people.
结果这篇文章取得了超乎我想象的巨大成功。
That ended up being incredibly successful, much more so than I thought.
它被Medium推荐了,实际上还通过Medium赚了大约1700美元,我之前都不知道还有这种机制。
It was like featured on Medium and got maybe $1,700 actually through Medium, which I didn't even know was a thing.
呃,我也不知道还有这种机制。
Well, I didn't know that's a thing either.
确实有这种机制。
It's a thing.
你把文章设为付费阅读,他们会根据阅读量和转化为付费Medium账户的人数给你一小笔报酬。
You put it behind a paywall and they pay you some small amount based on views and based on how many people convert to a paid Medium account.
好的。
Okay.
不过我后来转到了Substack,如果你想了解的话我们也可以聊聊这个。
But I moved off to Substack later, which we can also talk about if you want.
那我们开始吧。
Let let's dive into yeah.
我们一定要好好聊聊这个。
Let's definitely talk about that for sure.
好的。
Okay.
总之,那个效果不错。
So so anyway, that did well.
我继续写作,但内心一直想回归创业相关的内容。
I kept going, kept writing, but I kept wanting to come back to the startup stuff.
我内心很矛盾:是该花时间写作(因为这似乎进展顺利),还是该继续探索创业项目?
And I had this tension internally of should I spend time writing because this seems to be going well, or should I work on the startup explorations?
我当时有大约50个创业点子正在探索和尝试,计划是一个个去实践。
And I had, like, 50 ideas of startup ideas I was exploring and tinkering with, and my plan was to work through them one by one.
嗯。
Mhmm.
其实我和一个朋友有过一次对话,他让我意识到,好吧,写作这件事看起来进展得非常顺利。
And there was a basically a conversation I had with a friend where he just helped me realize, okay, this writing seems to be going really well.
你似乎很享受这个过程。
You seem to be enjoying it.
人们似乎很看重它。
People seem to value it.
也许不该把这视为理所当然,或许应该加倍投入写作,暂时搁置创业的事。
Maybe don't take that for granted and maybe double down on that and pause the startup stuff.
我这么做了,结果似乎还不错。
And I did that and seemed to work out.
那篇Medium的首发文章,我刚把它调出来看了。
That first Medium post, so I just pulled it up.
是啊。
Yeah.
我是说,它的表现确实非常出色。
I mean, it did extremely well.
你是在问这里有没有提到吗?
You're talking like does it say here?
有多少个点赞?
How many claps?
对。
Yeah.
28,000个。
28,000.
28,000个点赞。
28,000 claps.
没错。
Yeah.
据我所见是这样。
From what I can see.
是的。
Yes.
这简直太棒了,太棒了。
This is extremely, extremely well.
所以你已经从中获得了一些资本,然后某种程度上是从那里继续发展的。
And so you've made some capital off of this and then sort of pick up from there.
之后发生了什么?
What happened after this?
所以我就继续写作。
So I just kept writing.
我又写了五篇关于如何进入产品管理领域的文章。
I wrote five more pieces around how to get into product management.
实际上,佛教教给我的关于产品管理的道理,因为在那三个月的休假期间,我参加了一次冥想静修,这确实影响了我当时对生活的思考方式。
Actually, what Buddhism taught me about product management because in that three months I took off, I actually went on a meditation retreat and that actually informed a little bit of how I was thinking about life at that point.
所以我继续写作,保持不错的状态,虽然没有第一篇那么成功。
And so I kept writing, kept doing well, not as well as that first one.
嗯。
Mhmm.
后来有人说服我转投Substack,他们的说辞大致是:你为什么要把所有内容都拱手让给Medium?
And and then eventually someone convinced me to switch to Substack because the take was the pitch was just like, why are you giving Medium all of your content?
他们获得了全部优势——所有的SEO流量和订阅用户。
They're gaining all of the upside, all of the SEO, all the subscribers.
你却连读者的邮箱地址都拿不到。
You don't get any email addresses of your audience.
一旦离开平台,你就什么都没了。
You have no access if you leave.
这就是Substack的核心优势。
And so that was the benefit of Substack in it.
这话确实一点不假。
It was totally true.
你最后一次在Medium发帖是2020年2月。
Your last post on Medium was February 2020.
这是Substack的人主动联系你的吗?他们的用户增长策略是不是专门从Medium挖人?
Now here's my Was this someone from Substack and part of Substack acquisition strategy was go pick people off of Medium?
这个人确实与Substack有关联,但这不是他们的策略。
It it was someone connected to Substack, but it was not a strategy.
这实际上是个非常中肯的建议。
It was just actually genuinely good advice.
我喜欢这个说法。
I love that.
好的。
Okay.
所以你转过去了,这具体意味着什么?
So you move over and so what does it actually mean?
你是转到Substack了吗?
Do you you move to Substack?
这是什么
What does
意思?
that mean?
我只是复制粘贴了我的帖子。
I just copy and pasted my post.
所以首先,我只是创建了一个Substack账户,并把它命名为'Lenny的通讯',因为我当时对这个东西并没有真正的计划。
So so first, I just create a Substack account and I called it Lenny's newsletter because I had no real plan for this thing.
我当时想的是,我能从什么最简单的事情开始呢?
I was like, what's the simplest thing I just start with?
而现在我被这个名称困住了,所以我只是复制粘贴了它们,这就是我最开始的几篇帖子,都是那些复制粘贴的内容。
And now that I'm stuck with that, and so I just copy and pasted them and that's my first few posts as those copy and pastes.
这太棒了。
This is great.
然后为了推进故事发展,你在Substack上的第一篇帖子,还记得是几月份吗,Lenny?
And then to pull forward the story, that first post on Substack, you remember what month that was, Lenny?
我记得是六月。
It was June, I believe.
2019年6月。
June 2019.
是的。
Yep.
到2020年5月时,你在推特上宣布已拥有13,000名免费订阅用户,其中486人转为付费用户,那是在你推出付费订阅服务六周后。
By by May 2020, you tweeted out you crossed 13,000 free subscribers and 486 had converted to paid, and that was six weeks after you launched the paid subscription.
所以我的问题是,坚持十个月免费写作需要极强的自律性,而且这已经超过了你原本设定的六个月盈利期限——那时你应该已经花完了那10万美元。
So my question to you is, writing free for ten months requires incredible discipline and it also was past your six month window for you making money because you were through your 100 k I think at that point.
那么两个问题:为什么你没有在六个月期限时就急于寻找盈利模式,而是等到十个月后才行动?
So two questions, why don't you start scrambling faster on how to make money at the six month mark instead of the ten month mark?
是什么让你有纪律性再坚持四个月才推出付费墙?
And what gave you the discipline to go the extra four months before introducing a paywall?
第一个问题,基本上我只是意识到自己还没完全想清楚,我和妻子商量后都同意再坚持六个月,反正预算也还够用。
So the first question, basically I just realized that I hadn't figured things out yet and I just talked to my wife and we both agreed, let's just do another six months, which I still had budget for.
她开始觉得,嘿,也许我该去找份工作了。
She was starting to feel like, Hey, maybe I should get a job.
你整天写这些东西到底在干什么?
What are you doing with this writing?
你在写作上有什么打算?
What are you doing with writing?
你把自己的时间都用来做什么了?
What are you doing with your time?
因为我从未设想过自己会走这条路。
Because there's not a path I ever imagined myself going down.
所以我们当时就决定,先看看情况再说,因为写作还没真正起色,我也没找到让我兴奋的创业点子。
And so we just agreed, let's just see what happens because the writing wasn't really clicking yet and I hadn't found a startup idea I was excited about.
这就像一个小小的约定,我们就继续坚持吧。
So it was just like a little kind of agreement, let's just keep going.
所以日期上有点...实际上跨越了2019和2020年。
So so the date's a little bit you're you're there's actually a 2019 and 2020 jump.
实际上,那十个月是免费期。
So actually, the ten months of free.
然后到了第二年,就在疫情爆发时,我才真正决定开始收费。
And then into the next year, right as COVID hit, is when I actually decided to start charging.
因为到那时,已经过去一年多了。
Because at that point, it'd been over a year.
我一年没有收入,没有工作,也没在找工作,然后所有市场都崩盘了,爱彼迎的股票也暴跌。
I had no income for a year, had no job, wasn't looking for a job, and then all the markets tank, Airbnb stock tanks.
我真的不知道现在存款还剩多少了。
I don't really know how much I have in savings anymore.
所以,我决定尝试收费模式。
And so so I decided to try the the paid route.
你大概存了10万美元作为六个月的预算,这样算下来你在旧金山每月的开销大约是1万到1.5万美元左右。
And at a 100,000 that you sort of saved a budget over six months that puts your sort of monthly San Francisco expenses at like 10 to $15 a month, something like that.
对,差不多是这样。
Yeah, something like that.
嗯。
Yeah.
那么当你推出付费墙时,你当时预期会怎样?
And so what were you expecting when you launched the Paywall?
你上线后就去睡觉了,或者你的开发人员可能在凌晨2点上线,然后你睡到上午11点才醒。
You launch it, you then go to bed or your developers, maybe you launch it like 2AM and then you like wake up at 11AM.
发生了什么?
What happened?
我知道我们是在一个合理的时间上线的。
I know we launched at a reasonable hour.
好的。
Okay.
所以我上线了。
So I launched it.
在准备上线过程中,我得到了很多帮助来设计发布方案、定价等事宜,这些建议来自几位精明的朋友。
I got a bunch of help on the way to frame the launch and had to price it and things like that from just like various smart friends.
我基本上构思了一整套说辞,解释为什么这个产品有意义、为什么有价值。
I kind of crafted a whole pitch of why this makes sense and why this is valuable.
确实,在那之前已经免费运营了九个月,每周如此。
And yeah, it was like nine months of free every week up to that point.
部分让我有信心这么做的是,我已经坚持了九到十个月每周都这样做,这对我来说并不明显能坚持这么久。
Partly what gave me confidence to do it is I had kept it up for nine to ten months every week, which was not obvious to me that I could keep this up for that long.
那时候我就想,哇哦。
And at that point, was like, oh, wow.
我大概可以继续这样做上好几年。
I could keep going for years probably doing the same thing.
所以不妨试试看吧。
So let's just give it a shot.
于是我就发布了,头几天就获得了大约200名付费订阅者。
And so, yeah, I launched it and I got about 200 paid subscribers in the first couple of days.
第一个月就增长到400左右,之后持续增长。
And then I got up to about 400 something in the first month and and just kept growing.
在你尝试的过程中,第一次尝试将免费用户转化为付费用户的行动号召时,你最初是怎么做的?
As you experimented, your your first shot at, like, the call to action to convert people from free to paid, what was your first stab at that?
我当时做的一件事是,如果他们在48小时内订阅,就给他们折扣。
So so one thing I did is I gave them a discount if they subscribed in the first forty eight hours.
所以我定价为每月15美元或每年150美元。
So I priced it at $15 a month or 150 a year.
如果你在我推出后的前48小时内订阅,每月只需10美元或每年100美元。
And if you subscribed in the first forty eight hours after I launched, it was $10 a month or 100 a year.
行动号召很简单:现在就订阅。
And the call to action is just subscribed now.
我给了他们一周时间。
I gave them a week.
实际上,我记得从宣布到正式收费之间有两周时间。
I think it was two weeks actually before when I announced to when I was going paid.
所以我让大家多享受了两周免费期。
So I gave people two weeks of more free.
嗯。
Mhmm.
这个行动号召非常简单。
And the call to action is really simple.
立即订阅。
Subscribe now.
你知道的,如果你觉得这个内容有价值,就支持一下这类工作。
You know, support this kind of work if you found value in this thing.
我当时的宣传点基本上是:如果你能通过这个每年做出一个更好的决策,那一年150美元就值了,尤其是如果你能向公司报销的话——确实有人这么做。
The way I pitched it essentially was if you can make one better decision a year through this, that's worth a $150 a year, especially if you can expense it to your company, which some folks do.
当你看到Quibi最近的遭遇,再结合阅读卡洛塔·佩雷斯关于技术进步与生产资本与普通资本的著作时,就会开始思考。
When you look at what recently happened with Quibi, you start to wonder and you read Carlotta Perez's book on technological advancement and production capital versus just regular capital.
你会开始感叹,哇,也许如今稀缺的资源不是资本,而是注意力。
You start to go, wow, maybe capital is not the scarce resource today but attention is.
如果你认同这点,或许你也会认为如今社会资本是金融资本的前置条件。
And if you believe that, then maybe you also believe that social capital is a precursor to financial capital today.
换句话说,你无法购买注意力,必须靠赢得它。
In other words, you can't buy attention, you have to earn it.
只有做到这点后,你才能实现规模化。
And only after you do that can you scale.
你在这里已经赢得了大量关注,于是在某个时间点决定推出一个Slack群组来深入交流。
You've essentially earned a ton of attention here and at some point you decide to launch a Slack group to go even deeper.
详细说说这个决策过程吧。
Walk me through that decision.
这一切其实都关联到一个核心观点——我认为归根结底是要提供价值。
So this all connects to kind of a core, don't know, thesis I have that it all all it all comes down to providing value.
如果你能持续为人们提供价值,他们就会追随你,订阅你的内容。
If you can provide value to people consistently, they're gonna follow you, They're gonna subscribe.
如果价值足够大,他们甚至愿意付费。
They're gonna pay you if it's valuable enough.
所以Slack群组本质上是我为读者提供更多价值的方式。
And so the Slack is essentially how do I provide more value to my readers.
最初推出时我还想:每月15美元啊。
When I first launched it, I was like, man, $15 a month.
这可是一大笔钱。
That's a lot of money.
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这比Netflix还贵
It's more than Netflix and
这是个追加销售
It was an upsell.
它并不包含在付费订阅里
It wasn't included in the paid subscription.
是包含的
It was.
基本上,我觉得每月15美元或每年150美元给的不够多
Basically, I didn't feel like I was giving enough for $15 a month or 150 a year.
所以我在想,这个价格我还能额外提供什么
So I was thinking, what else can I add as a part of that cost?
最初我只是把它加到了宣传里
And so initially it was just, I just added it to the pitch.
将来会有一个你可以加入的私人社区,但我当时完全不知道它会是什么样
Someday there will be a private community that you'll have access to, and I had no idea what it would be.
我只是知道总有一天我会尝试这个。
I just knew I would try that at some point.
所以我就把它加进了宣传里,然后大概三个月后,我想好吧,我该把这个东西变成现实了。
So I threw it in the pitch and then I don't know, three months later I was, all right, I guess I should make this thing real.
于是我就启动了它,邀请了一些初始成员,然后慢慢扩大规模。
And so I started it and invited a few initial set of people and then slowly grew it out.
现在的情况基本上是,只要你是个付费订阅者,或者你认为自己能为社区带来很多贡献,你就能成为其中一员。
And at this point, it's just basically if you're a paid subscriber or if think you're just going to add a lot to the community, you're a part of it.
有趣的是,这为社区成员创造了一个很好的筛选机制。
And what's interesting is it creates a really nice filter for the people there.
如果你是那种愿意为内容付费的人,通常你会乐于助人、友善且有趣,这样就形成了一个很棒的社区氛围。
If you're the type of person that's paying for content, you're generally going to be helpful and kind and interesting, and so that creates a really cool community.
那你是在哪个月份推出这个功能的?
And what month was that when did you launch that?
大概是九月份吧。
That was maybe September.
2020年9月。
September 2020.
是啊。
Yeah.
最近的事。
Recently.
对。
Yeah.
我提起这个是因为,其实在你之前我刚采访了Indie Hackers的Rosie。
Now the the reason I bring that up is I just interviewed right two before you actually, Rosie from Indie Hackers.
我问她,你最敬佩哪两个Slack社区?
And I said, who are two Slack communities you really respect?
她回答说,Charlie Ward的周末俱乐部和Lenny做得非常棒。
And she said, Charlie Ward's weekend club and Lenny does a great job.
于是我问,你为什么喜欢Lenny?
And so I said, why do you like Lenny?
她说,嗯,它的结构安排和内容质量真的非常非常高。
And she says, well, the way it's structured and the quality of content is just really, really high.
表面上听起来这像是些空洞的、客套的恭维话。
And at a surface level that sounds like fluffy like sort of fluffy Duffy compliment.
所以我希望你能具体说明一下。
So I'm hoping you can make that real.
当你进入其他Slack群组时,你会注意到哪些他们没做而我们做了的事情,从而造就了如此大的差异?
What are you doing where when you go in other Slack groups you go, Oh, like they're not doing this thing, we are doing this thing and that's why there's such a difference.
Rosie真是太客气了。
That's very kind of Rosie.
她在社区里也帮了很多忙。
She's been very helpful with the community also.
我觉得这没什么革命性的。
I'd say it's nothing revolutionary.
基本上,我试图在对话中非常注重细节。
Basically I try to be very detail oriented about conversation.
所以我确保人们都添加个人资料照片。
So I make sure people add a profile photo.
我尽可能创建最少的频道,既能满足人们需求又保持专注,让大家知道该去哪里查看和发布内容,从而围绕话题形成关键讨论量。
I create as few channels as possible that give people but still focused so people can know where to go and where to look and where to post to create kind of a critical mass around the topics.
设立一个产品频道、一个增长频道、一个初创企业频道,还有一个特别成功的频道我推荐大家都做,叫'推广你的东西',专门容纳人们总想做的自我推广内容。
Have a channel around product and a channel around growth and a channel around just startups and one about actually one that has been super successful that I recommend everybody do is a channel called Promote Your Stuff because that just contains all of the self promotion that people always want to do.
结果这个频道反而变得很棒,能看到大家正在做的各种酷项目,但都集中在同一个地方。
And so it ends up being actually a pretty cool channel to see all the cool stuff people are working on, but it contains it.
因此其他所有频道都能保持高信噪比。
And so all the rest of the channels are high signal to noise.
然后就像每个Slack群都有的迎宾机器人,会告诉新人如何自我介绍。
And then there's just like a little GreetBot that tells people how to introduce themselves that I think every Slack has.
我会尽可能亲自欢迎每个新成员。
And then I welcome everyone individually as much as I can.
最近我还做了件事:因为社区里有大量优质内容,现在我和一位叫Kanye的人合作,每周整理社区最佳讨论串,做成周刊邮件发送每周热门话题。
And then another thing that I've done recently is there's so much good content in the community that I work now with someone named Kanye who pulls together the best threads each week of the community and then turns it into a new email that we send out every week of the top threads of the week.
我太喜欢这个了。
I love this.
我在研究这个时发现一个有趣的现象:团队里很多人写不出东西,是因为没有触发点。
And I think one of the interesting things as I was studying for this, my team was a lot of people can't write because they have nothing to react to.
但如果有办法创造能触动你的内容,就能更好地激发反应。
But if you have a way to create something hitting you, it then enables you to react better.
你的推特账号就像超能力,可以抛出问题、征集案例或@他人。
And you have such a superpower in your Twitter account to throw out some questions or ask for examples or tag people.
我猜这是你在测试新概念,然后根据反馈做出反应。
And I'm guessing that's you sort of testing new concepts and based off that you can then react.
是这样吗?
Is that accurate?
如果是的话,其他人该如何借鉴?
And if so, how can other people learn from that?
在推特零粉丝的情况下,我该如何复制这种模式?
How can I sort of replicate this with no Twitter following?
这很有趣,因为如果你仔细看我的通讯,它的核心其实就是那个概念——一个建议专栏。
So it's interesting because if you actually look at my newsletter, it's actually the root of it is that concept, which is an advice column.
我就是这样定位它的。
That's the way I position it.
这是一个关于产品与增长、与人合作以及办公室中任何让你压力山大的事情的咨询专栏。
It's an advice column for product and growth, working with humans and anything else that stresses you out at the office.
因此,本质上每个话题都源于读者向我提出的一个问题。
And so innately, every topic is based on a question that I get from a reader.
所以我现在积压了数百个问题。
And so I have this huge backlog of hundreds of questions now.
最棒的是,这些问题都是人们正在面对的真实困境。
And what's cool is it makes it such that they're always very real problems that people are having.
然后,随着推特粉丝增长,你会发现解锁了超能力——随便提问就能获得大量精彩回复。
And then, yeah, I kind of found that as your Twitter audience grows, you kind of unlock the superpower where you could just ask any question and you get all these incredible answers from people.
所以我主要用它来做两件事。
So I use it for two things.
一是充实我正在思考的概念,确保没有遗漏任何重要内容。
One is to fill out a concept that I'm thinking about to make sure I'm not missing anything important.
二是测试各种想法。
And then two, to test ideas.
对,比如了解人们对什么感兴趣。
Yeah, like what's interesting to people.
我之前做过一个关于消费者订阅业务的调查,了解人们关注哪些指标。
I had one around consumer subscription businesses and what metrics matter to people.
我只是随便问了问人们关注什么,结果获得了上千点赞,这完全出乎我的意料。
I just like asked what people look at and it ended up getting like a thousand likes, which I did not expect.
所以我优先处理了那篇帖子,比预期更早地完成了相关工作。
And so I basically prioritized that post and worked on that sooner than I expected.
看着你建立的这些资源资产,阅读你2020年度总结中关于2021年测试方向的规划让我感到非常着迷。
With all these assets you've built, it's fascinating for me to read in your 2020 summary posts, what you think you're gonna sort of what we are gonna test in 2021.
这让我得以窥见你如何思考利用现有资源——既在为社区创造价值,又在充分发挥这项重要资产的作用。
And it sort of gives me insight into how you're thinking about leveraging what you've built, where you're adding value to the community, but also leveraging this great asset.
你提出的其中一个想法就是这个面向订阅者的特惠主题帖。
And one of the ideas you put out there was this deals thread, specifically to subscribers.
我立刻联想到与诺亚的访谈以及我是如何发展AppSumo的。
And immediately I think of the interviews I've done with Noah and how I grew AppSumo.
德鲁最近在Trends上推出了类似的特惠概念。
And Drew recently launched in Trends the same sort of deals concept.
有很多人都在尝试这种做法。
There's a lot of people trying this.
所以我很好奇,你打算从什么角度切入?
And so I'm curious, what angle are you taking?
这会仅限于B2B SaaS领域还是有所不同?
Is it gonna be exclusive to B2B SaaS or different?
你认为相比AppSumo或Druitt Trends,你有什么优势吗(如果有的话)?
And what advantage do you think you have over an AppSumo or a Druitt Trends if any?
老实说,这又回到了如何为读者提供更多价值这个核心问题。
Honestly, again comes back to just how do I provide more value to readers?
我希望它能变成一个显而易见的每月15美元的价值,这是当然的。
I want it to become such an obvious $15 a month, of course.
所以如果我能做到,比如你通过我提供的某些交易一年能省下几百美元,那就太棒了。
So if I could do like, if you save like hundreds of dollars a year from some deal that I can give you, that's amazing.
就这么简单。
So it's as simple as that.
推特上有人说得很好,我是在尝试创建一个'埃莱尼优选'。
Someone on Twitter put it really well that I'm trying to create an Eleni Prime.
你每月支付15美元,就能获得所有这些惊人的资源,包括Slack社区、优惠活动等。
You pay $15 a month and you get all these incredible resources, the Slack community, the deals thing.
我正在整理一份精选指南和资源,就像是关于任何主题的最佳读物集合。
I'm working on a curated guide and resources of just like the best reads on any topic.
这样你就不必从数百万篇文章中筛选了。
So you're not just filtering through millions of articles.
就像是问:'关于SEO的最佳读物是什么?'
It's like, what's the best read on SEO?
关于进入产品领域的最佳读物是什么?
What's the best read on getting into product?
所以我正努力打包越来越多的价值。
So I'm just trying to bundle more and more value.
就是这样。
That's it.
我太喜欢这个了。
I love this.
我已经等不及想看到当有人在推特上发第一个Lenny Prime纹身时,你会脸红成什么样,就像那些罗马人做的那样。
I can't wait to see how red you blush when someone posts on Twitter, the first Lenny Prime tattoo like these Rome folks do.
希望别这样。
I hope not.
希望别这样。
I hope not.
其实我正在设计一个新logo,所以别急着纹我的旧版
I'm working on a I'm working on a new logo actually, so don't tattoo me I through
太棒了。
love that.
Lenny,这次交流非常愉快。
Lenny, this has been great.
我想这是最后一个问题了。
What I guess last question here.
你认为呢,很多人建立了这类受众群体,它非常强大,但你必须格外小心,因为信任可能来得快去得也快。
What do you think your know, lot of people that build this sort of audience, it's it's very powerful and you have to be super careful with it because you can lose trust as fast as you gain it.
有哪些事情是你拒绝过的?
What are some things that you've said no to?
也许你考虑过它们,但觉得太接近底线了?
Because maybe you entertain them but you just felt they were too close to the edge?
是指内容方面还是项目方面?
In terms of content or in terms of projects?
所有方面。
Everything.
你来解读一下。
You interpret it.
可能是某个赞助商非常想以某种方式合作,或者某个项目之类的。
It might've been a sponsor that really wanna do you a sponsorship somehow or a project or anything.
明白了。
Got it.
我现在已经非常擅长说'不'了,因为我发现不断有人找我做赞助、演讲、写文章、客座发文等等。
I've gotten really good at saying no because I find that I get constant requests to do sponsorships, to do talks, to write things, to guest posts and all these things.
所以我基本上在尽可能拒绝所有事情,因为创造有价值的内容本身已经够难了,而我正在努力保持这份简报的高质量和持续价值。
So basically I'm trying to turn down everything I can because creating something of value is hard enough and I'm trying really hard to keep this newsletter high quality and consistently valuable.
所以我一般会拒绝写书、上播客,比如做自己的播客节目之类的。
So generally, I'm trying to turn down like books and podcasts and like doing my own podcast, for example.
我打算开发一门课程。
I am gonna work on a course.
这是我一直以来都在拒绝的事情,但现在我准备尝试一下,看看效果如何。
That's something that I've been saying no to for a long time, but I'm gonna take a shot at that and we'll see how that goes.
不过除此之外,我就...嗯。
But otherwise, I'm just yeah.
我尽量对所有事情说不。
I'm trying to say no to everything.
所以自我
So self
自私地问一句,为什么你答应了这次播客?
selfishly, why'd you say yes to this podcast?
你希望从中获得什么?
What are you hoping to get out of it?
大概就十五分钟。
It's like fifteen minutes.
我喜欢这种风格。
I love the style.
直接开始,砰砰两下,就结束了。
You just go, boom, boom, you're done.
显然,我对你们在印度的所做所为非常钦佩,所以我特别期待能——
And obviously I'm a huge fan of what you're doing in India, so I'm excited to Well,
非常感谢。
I appreciate that.
我从你这里学到了很多。
And I learned a ton from you.
说到十五分钟,我们超时了。
And speaking of fifteen minutes, we are over.
我们从你这里收获了很多价值。
We got a lot of value from you.
莱尼,大家如果想了解更多,在哪里可以找到你的线上信息?
Where can people, Lenny, where can they find you online if they wanna learn
直接访问lennysnewsletter.com。
Just lennysnewsletter.com.
各位,请访问lennysnewsletter.com。
Guys, lennysnewsletter.com.
他再次提到,在将初创公司卖给Airbnb后,他在那里工作了七年,然后休了三个月的假,突然顿悟:
Again, went to Airbnb after he sold his startup to the company, stayed there for seven years, went on a three month sabbatical and said, you know what?
这已经无法带给我
This doesn't give me
同样的激情了。
the same energy anymore.
我决定存够10万美元,给自己半年时间,在一个空白状态下自由探索。
I'm gonna save up a $100,000, give myself 6 months to just be in an empty space and explore.
他从一篇Medium文章起步,分享了七条心得。
He started with a medium post, seven things he learned.
反响相当不错。
It did really well.
阅读量达到了两万八。
Twenty eight thousand collapsed.
最终在2020年2月被说服转战Substack平台。
Eventually was convinced in February 2020 to move over to Substack.
他迅速启动并积累了约13,000名关注者,随后推出付费选项,订阅量增长至约48万,年收入达到56,000美元。
He launched quickly and grew a following of about 13,000 people before launching a paid option, grew that to about 480 thou 480 subs at $56,000 in AR.
莱尼,很快将拥有48.6万付费订阅用户。
Lenny, soon 486,000 paying subscribers.
对吧?
Right?
很快。
Soon.
很快是多少?
Soon how many?
40万?
400,000?
对,可能很快。
Yeah, maybe Soon.
这个
End of the
但伙计们,他的发展势头很好。
But guys, he's scaling nicely.
真的,我问过他,多次追问后他依然给出同样的答案。
Really, I asked him, I hit him hard many times and he came back to the same answer.
这让我明白这是他思考方式的关键部分。
It shows me it's a key part of how he's thinking.
这能为社区创造更多价值吗?
Does it add more value to the community?
我是否促进了更好的讨论,内容是否更精挑细选?
Am I helping with better discussion and is it more curated?
Lenny,谢谢你带我们登顶。
Lenny, thanks for taking us to the top.
谢了兄弟。
Thanks man.
我超爱这个人生故事。
I love that life story.
那真是太棒了。
That was great.
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